Damage Claims

All products are shipped using carrier-approved packing materials and methods. Any visible or hidden damage to the package you receive should be brought to the attention of the delivery person or to the carrier immediately by calling their customer service number for claims. Make sure to get the name of the driver and have him sign off the package as damaged. Please file claim with the carrier the same day you receive the package from the carrier. All claims for damaged merchandise must be made with the shipping carrier and not Endless Motorsports. Please keep all shipping cartons and packing materials that you received with the damaged goods so the carrier can inspect the package based on you claims. Please keep in mind that Endless Motorsports can not initiate any claims with the carrier. The customer that received the package must make the initial claim. The reason for this is because the carrier will want to inspect the package based on your claims. Endless Motorsports is not responsible for any package damage claim made by the customer if not filed with the carrier within 24 hours of (or next business day after) delivery. It is the responsibility of the customer and not Endless Motorsports to keep all paperwork related with the claim filed by the customer.